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CONFIDENTIALITY POLICY
The purpose of this Confidentiality Policy is to define the terms and conditions under which Personal Data (hereinafter “Data”) and Cookies are processed.
WONDERBOX US Inc., which goes by the trade name WONDERBOX, GODREAM HOLDING Aps and WONDERBOX SAS (hereinafter referred to collectively as “WONDERBOX”) are concerned about the protection which is given to your Data and the way in which they may be processed on the Website www.wonderbox.com (hereinafter the “Website”).
Insofar as the Data controller is located in France, WONDERBOX undertakes to comply with several regulations. Thus, WONDERBOX undertakes to ensure that these data are processing in compliance with data regulations in USA and in Europe (hereinafter the “Regulation”). Thereby, WONDERBOX respects the American regulations, including California Consumer Privacy Act (hereinafter the “CCPA”); but also undertakes to respect European Regulation 2016/679 (hereinafter the “GDPR”) and French Data Protection Act no. 78-17 of the 6th of January 1978 (hereinafter the “Data Protection Act”), and Any use of the Website implies your unreserved acceptance and your full and complete adherence to this policy which takes precedence over any other document, apart from specific conditions expressly agreed to in writing by WONDERBOX.
This Confidentiality Policy comes into force as of 19/02/2024. It cancels and replaces all earlier versions. WONDERBOX reserves the right to modify it at any time by publishing a new version on the Website. We consequently invite you to visit this page regularly.
The invalidity of a clause does not entail the invalidity of the whole Confidentiality Policy. Temporary or permanent non-application of one or more clauses by WONDERBOX may not be construed as a waiver on its part.
1 - DATA CONTROLLER
The Data Controller within the meaning of the GDPR is:
WONDERBOX SAS, a Simplified Joint Stock Company with capital of 10,279,961 Euros, whose head office is located at 71 rue Desnouettes, 75015 Paris, registered in the Paris Trade Register under number 508 244 548.
2 - NATURE OF THE DATA PROCESSED
During your use of the Website, certain Data are liable to be processed. This information is required by the CCPA and GDPR :
- Data associated with your identity: Surname, first name, invoicing address, delivery address, email address, telephone number and date of birth
- Connection data: IP address and login credentials
- Order follow-up data: Product purchased, service performed, order history, opinions on the service, products consulted, use of a promotional code, means and costs of delivery, details of the purchase and gift voucher no.
- Payment data: Mode of payment, payment card data and transaction no.
- The subscription you have or have not taken out (newsletters, etc.)
The compulsory or optional nature of the data is indicated to you at the time of collection by an asterisk. Certain data are collected automatically due to your actions on the Website.
3 - PURPOSE OF DATA PROCESSING - STORAGE PERIOD
| Purposes | Storage period (information required by GDPR) | Legal basis for processing data (information required by GDPR) |
|---|---|---|
| 1. Sending of WONDERBOX newsletters, tips and commercial offers, together with loyalty-building, prospecting, product testing, advertising and promotion operations | Three years from the time of collection or the last contact, in accordance with CNIL simplified standard no. NS-048. | This processing is carried out on the basis of your consent in accordance with Article 6 paragraph 1 a) of the GDPR |
| 2. Sending of commercial offers from WONDERBOX’s Partners | Three years from the time of collection or the last contact, in accordance with CNIL simplified standard no. NS-048. | This processing is carried out on the basis of your consent in accordance with Article 6 paragraph 1 a) of the GDPR |
| 3. Conducting of statistical studies and/or measuring of the audience, the number of page views or the number of Website visits | 13 months starting from the collection of the Data | This processing is carried out (i) on the basis of your consent in accordance with Article 6 paragraph 1 a) of the GDPR or (ii) to fulfil our respective contractual obligations in accordance with Article 6 paragraph 1 b) of the GDPR |
| 4. Combating fraud | Three years from the end of the commercial relationship for prospect customers and non-prospect customers in accordance with CNIL simplified standard no. NS-048, or three years from the occurrence of the default in the event of non-payment | Outside of any order, this processing is carried out on the basis of your consent in accordance with Article 6 paragraph 1 a) of the GDPR. In the case of an order this processing is carried out in our legitimate interests (good governance) in accordance with Article 6 paragraph 1 f) of the GDPR. |
| 5. Fulfilment of an order placed on the Website and setting up of the order follow-up process | Three years from the end of the commercial relationship for prospect customers and non-prospect customers in accordance with CNIL simplified standard no. NS-048. For contracts concluded by electronic means, the storage period is 10 years (art. D213-2 Of the French Consumer Code); the same applies for invoices (art. L123-22 of the French Commercial Code). | This processing is necessary for the fulfilment of our respective contractual obligations in accordance with Article 6 paragraph 1 b) of the GDPR |
| 6. Credit card data | The data are stored for 14 days in compliance with French Data Authority, CNIL Decision no. 2017-222 of the 20th of July 2017. | This processing is necessary for the fulfilment of our respective contractual obligations in accordance with Article 6 paragraph 1 b) of the GDPR |
| 7. Handling of exchange or extension requests | Three years from the end of the commercial relationship for prospect customers and non-prospect customers in accordance with CNIL simplified standard no. NS-048 (hereinafter “NS-048”). | This processing is necessary for the fulfilment of our respective contractual obligations in accordance with Article 6 paragraph 1 b) of the GDPR |
| 8. Making available of a customer account on the Website (opening of your customer account, etc.) | Three years from the end of the commercial relationship or the time of collection or the last contact made by the person concerned, in accordance with NS-048. | This processing is necessary for the fulfilment of our respective contractual obligations, and the implementation of all pre-contractual measures in accordance with Article 6 paragraph 1 b) of the GDPR |
| 9. Personalising of the content of our Website and/or the advertising offers visible on our Website and/or those accessible when you browse on the Internet | 13 months starting from the collection of the Data | This processing is carried out on the basis of your consent in accordance with Article 6 paragraph 1 a) of the GDPR |
| 10. Participation in loyalty-building programmes, competitions, etc. | Three years from the time of collection or the last contact, in accordance with NS-048. | This processing is necessary for the fulfilment of our respective contractual obligations in accordance with Article 6 paragraph 1 b) of the GDPR |
| 11. Locate Partners close the User of the Application so that he can identify them | Data is not stored. | This processing is carried out on the basis of your consent in accordance with Article 6 paragraph 1 a) of the GDPR |
| 12. Customer relations management | Correspondence about a purchase: data not stored | This processing is necessary for the fulfilment of our respective contractual obligations in accordance with Article 6 paragraph 1 b) of the GDPR |
4 - RECIPIENTS OF PERSONAL DATA
The data collected on the Website are intended for WONDERBOX SAS and all the companies which it controls and/or WONDERBOX’s Partners and subcontractors.
5 - DATA TRANSFER
As a matter of principle, we make sure that the Data are not transferred outside the USA and European Union or within a country which has not been subject to an adequacy decision by the European Commission.
However, transfers outside the European Union may be carried out in particular in the context of the following activities:
- Customer relationship
- Use of data in social media
- Computer services
In such cases, WONDERBOX puts the appropriate safeguards in place in accordance with Article 46. 2. d) of the GDPR by introducing standard European Commission contractual clauses.
In application of Article 13.1 f) of the GDPR, the appropriate safeguards are made available below in Article 13 of this Confidentiality Policy.
6 - MODES OF COLLECTION OF PERSONAL DATA
Your Data may be collected when:
- you create your customer account in “Your Personal Space”;
- you place an order on our Website;
- you take part in a game or a competition;
- you browse on our Website and consult Products;
- you contact our customer service department;
- you write a comment.
7 - CONSENT OF MINORS
To comply with the Regulations intended to protect minors, WONDERBOX does not collect or process minors’ Data.
The services available on this Website are thus intended for people over the age of 18. Any person under the age of 18 wishing to place an order or create an account must ask his/her legal representative to do it for him/her.
8 - COOKIES
8.1 POLICY CONCERNING USE OF COOKIES
When you consult the Website, cookies are placed on your computer, your mobile phone, or your tablet. Our Website is designed to be attentive to our customers’ needs and expectations. It is for this reason among other things that we use cookies in order for example to identify you and access your account. This page allows you to better understand how cookies work and how to configure them.
8.2 DEFINITION OF A COOKIE
A cookie is a text file placed on your computer when you visit a Website or consult an advertisement. Its purpose is to collect information concerning your browsing and to send you services appropriate for your terminal (computer, mobile phone, or tablet). Cookies are managed in particular by your Web browser.
8.3 THE VARIOUS ISSUERS
Website cookies: these are the cookies placed by godream.com on your terminal to meet browsing, optimisation and service customisation needs on the Website.
Third party cookies: these are the cookies placed by third-party companies (for example partners) to identify your areas of interest and if necessary personalise the advertising which is addressed to you on and outside the Website.
They may be deposited Website when you browse on the Website or when you click in the Website’s advertising spaces.
8.4 CHANGING THE CONFIGURATION OF THE COOKIES
Technical cookies - essential to the functioning of the godream.com
These cookies are essential for browsing on the Website. They allow you to use the main functions of the Website and make your connection secure.
Functional cookies
These cookies are essential for your browsing because they allow you to be given access to the Website’s temporary functions (memorising your shopping cart or your login information for example). They also enable you to adapt the Website’s graphic rendering to your terminal’s display preferences. These cookies thus allow you to enjoy fluid and customised navigation. They are stored for 24 hours and do not require any consent on your part.
In addition, these cookies provide us with information on the use and performances of our Website and allow us to establish statistics concerning volumes of traffic and use of the various elements of our Website (contents visited and browsing paths) enabling us to make our services more interesting and user-friendly (most frequently consulted pages or sections, most read articles, etc.). We also use cookies to count the visitors to a page.
Occasionally, cookies may be deposited in order to measure the effectiveness of advertising campaigns conducted by WONDERBOX based on aggregated and anonymous statistical data.
Optional functional cookies
This concerns the same functional cookies which will be stored for a longer period, at most 13 months, if you agree to this.
Cookies for personalised contents on our Website
These are the cookies used to offer you personalised contents on our Website and reward your loyalty (for example: sponsorship programme). Refusing these cookies has no impact on the use of our Website.
Advertising cookies on other Websites
These are the cookies used to present you with information suited to your areas of interest when you browse on the Internet. Refusing these cookies has no impact on the use of our Website. However, refusing advertising cookies will not stop advertising during your browsing. It will only have the effect of displaying advertising which will not take into account your areas of interest or your preferences when you browse on the internet.
The cookies deposited by advertising organisations enable anonymous identification of Internet users. The navigation data sent back is information which is not identifiable personally such as URLs of pages visited, key words used in the search engines or interactions with advertisements.
Such cookies may also be cookies from WONDERBOX’s partners who identify Internet users who have visited our Website and subsequently send commercial offers. This may take the form of an email, even if you have not indicated your email address to WONDERBOX. Such processing involves service providers specialising in retargeting who have obtained your email address from their partners, together with your consent to authorise the sending of advertising.
CONFIGURE COOKIES9- HYPERTEXT LINKS
The Website may contain certain links to other Websites whose content is outside our control and not covered by this Confidentiality Policy. We are not responsible for the content of the Websites thus presented, or for the way in which your Data will be collected and processed on them.
10 - SECURITY OF PERSONAL DATA
We undertake to take the necessary steps to ensure the security of the Data. This means appropriate technical and organisational steps to guarantee a suitable level of security. These steps may include:
With this aim in mind, we ask you to keep your password confidential and not to communicate it to anyone. You remain responsible for any problem resulting from failure to maintain the confidentiality of the password which we have chosen for you to access your account.
For payment requirements, the payment card details are collected by our Payment service provider (hereinafter ”PSP”), which will be the sole recipient of the Data collected and responsible for their storage. The Data are thus stored on the PSP servers and are at no time sent to the WONDERBOX servers. PSP is responsible for the authorisation request to the bank and sends us the transaction number enabling the operations. PSP stores the associated Data for the time necessary for the conducting of the transaction and exercising of the right of withdrawal.
11- RIGHTS CONCERNING YOUR PERSONAL DATA
In accordance with the Regulations, notably under the CCPA and the GDPR, you have a right to access, delete and transfer the Data concerning you and to oppose or restrict their processing.
At any time during your browsing on the Website you can access your Data via your customer space, correct your data if your situation has changed, or oppose our collection of your data for prospecting purposes.
However, certain data are essential for the processing of your order. If these Data are not collected, we will not be able to fulfil your order.
Lastly, you can also exercise your rights at any time. Simply send us your request, indicating to us your surname, first name, e-mail address and postal address, by mail to the following address:
WONDERBOX
27W 20th street #800
10011 NY
New york
In accordance with the Regulations in force, your request must be signed and accompanied by proof of identity enabling it to be checked that the request comes from the person concerned. A reply will then be sent to you within one month of receipt of the request. If necessary, this period may be extended by two months due to the complexity of the request or on account of the number of requests.
You may also exercise your rights by making your request via the contact form accessible in the “Contact Us” tab
In addition, in application of the CCPA (for consumers to which it applies), WONDERBOX will not sell Data. Furthermore, WONDERBOX will not discriminate against any consumer for the exercise of their rights under the CCPA.
12 -DATA PROTECTION OFFICER
The WONDERBOX Data Protection Officer (hereinafter the “DPO”) can be contacted by mail at the following address:
DPO - WONDERBOX
71 rue Desnouettes
75015 Paris
You also have the possibility of contacting the DPO by sending your request via the contact form accessible in the “Contact Us” tab.
13 - APPROPRIATE GUARANTEES
The standard contract clauses used by WONDERBOX are here:https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=FR